Contact

Contact MugSenpai
Last updated: June 1, 2025

Have a question, ran into an issue, or just want to say hi?
We're a tiny team powered by pixels and caffeine — but we read every message and genuinely care. 🧡

📮 Email Us
info@mugsenpai.com
We usually reply within 24–48 hours on weekdays.

🕒 Support Hours
Monday–Friday: 10:00 – 18:00 EST
(We rest on weekends + major holidays)

Help Us Help You Faster

If you’re reaching out about an order, please include:
• Your order number
• A short description of the issue
• Photos, if your item arrived damaged, incorrect, or with a printing issue.
We’ll contact our production partner and make things right.

Need a Quick Fix?
Check our FAQ — it covers shipping, returns, product quality, and more.

Thanks for being here. We may be small, but we’re real — and we’re listening. 💌